Return and Refund Policy

Return and Refund Policy

1 All myriwell 3D pen has 365 days warranty from the day it is received. If any spare parts does not work, we can send replacement for free, buyers shouder shipping fee.

2 Before use, please do read manual instruction. Wrong opreation could cause damage to 3d pen. Buyers shoulders all fees if 3d pen is damaged without reading manual instrution.

3 Refund will be made if no package arrive after 60 days.

4 Refund will be made if the 3d pen arrives damaged.

5 Full refund for return will only be accepted within 1 month from the day package is received.

6 Refund will be made after returned package is received.

 

Exchange

1 Seller pays all shipping fee for exchange if wrong products are sent to buyers. Or the product has quality issues.

2 Buyer pays shipping fee if buyer want to exchange with no quality problem.